Support Ticket System

Support Ticket System

€0

The idea was it to create a Ticket System completely for the Front-End, and that’s the result! This plugin adds a ticket system to your page, to handle Questions, problems or other re

Version

1.3.6
Last updated

2016.10.20
Active installations

20
WordPress Version

3.0.1
Tested up to

4.7.27
Rating

4.50
Total ratings

4
Tag
This plugin is outdated and might not be supported anymore.
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Description

The idea was it to create a Ticket System completely for the Front-End, and that’s the result!
This plugin adds a ticket system to your page, to handle Questions, problems or other requests from visitors of your page.
You can use it as a help desk for co-workers in your Intranet or as a contact form for your website for example.

Demo

Right here

GitHub

This Plugin on Github

Key features

  • Completely for the Front-End.
  • Independet Login from WordPress, or when you are logged in into WordPress, then you will be automatically logged in.
  • E-Mail Notification
  • To every ticket you get a link so you can check your ticket and also write with the support like a chat.
  • Normal users can take, edit their own and adopt tickets. They also can add appointments.
  • Admin users can edit all tickets and allocate tickets to other users.
  • You can add notes and solutions to every ticket.
  • You can filter tickets for Issuer, name or mail of creator, done tickets, solution or problems.
  • Datepicker Field
  • Under “New Tickets” the tickets automatically reload every 30 seconds.

Languages and Localization?

The plugin currently comes with the following translations:
English, German