Description
About eCommerce Bots & RPAs
All-in-one CX Automation Solution | 50+ Bots | 5+ Robotic Process Automation (RPA) Playbooks | Create Custom Bots | Enhanced eCommerce with Acquisition Bots, Lead Generation Bot, Product Discovery Bot, Upsell Bot, Cart Abandonment Bot & many more.
Low-Code. Rapid Deployment. Automation. Cost Saving. Fast ROI.
tapCLIQ is an AI-based CX automation platform including Front-office RPAs. We convert feedback & messages into conversations, connect them with action automatically, learns intent & automate engagement processes.
tapCLIQ is the first INTENT-driven CX automation platform. We have pioneered Interactive message technology that generates 1st party customer INTENT data at scale and powers the platform.
tapCLIQ is an Enterprise-grade automation tool enabling SMB and Enterprise eCommerce businesses.
Release 2.3 – Updates / June 2020
– All Shopify themes & versions are supported
– Enhanced Lead generation bot – enabling user to input text along with images
– Additional sizes for mobile – 468×60 and 160×600
Most used Bots
1 Product Discovery Bot
AUTOMATE & PERSONALIZE product discovery journey for all visitors
2 Fumble Assistant Bot
Help confused users who got lost while browsing products by giving them contextual and personalized suggestions & bring them back into buying funnel
3 Cart Abandonment & Reminder Bot
Nudge users to add items in cart, checkout cart & reduce cart abandonments
4 Promotions Bot
Enter users to take desired actions with contextual & relevant offers
5 Feedback Bot
Capture user feedback in less than 5 seconds without breaking user’s experience
6 Customer Support Bot
Automates support for FAQs
7 Customer Satisfaction Bot
Capture & improve user sentiment without the need for long forms or convoluted surveys with CSAT Bots
Benefits
* Improve revenue up to 30%
* 30% increase in product discovery can increase conversions by 14%
* 40% improvement in engagement can result in more customer satisfaction (CSAT) and improve retention by 33%
* Guide users through every step of the buying process
* Guide confused users back into buying funnel
* Cart optimization – Reminder, Nudge to checkout, reduce abandonment
* Personalized promotions
* Quick, visual & intelligent feedback
* Automate FAQ & improve productivity of support and reduce TAT (Turnaround Time)
How does it work?
* Download, customize and activate Bots from tapCLIQ Bot Market
* Rapid Deployment Service (RDS) is available for SMB and Enterprise
Integrates with
Emails – Mailchimp, Enterprise – SAP, Adobe – Salesforce, DMPs – Lotame – Krux, Google and many more
Learn more at https://www.tapcliq.com
Privacy policy – https://www.tapcliq.com/privacy