Description
UserDeck provides customer support software that embeds into your WordPress website.
Features
Conversations
- A ticketing system to allow your customers to contact you through email and embedded widgets.
- Inline widget can be used as a contact form or a ticket portal to let users manage tickets from inside the WordPress control panel.
- Integrates with WordPress for authenticated sessions to track user name and email on tickets.
Learn more about Conversations
Guides
- A knowledge base widget that embeds inline to any page of your WordPress website.
- It inherits your theme’s design and blends right in.
- You can embed a collection, category, or a single article instead of an entire knowledge base.
- Your users will save time by finding answers to common questions through self service.