Description
The Wicommerce Shipping Extension Plugin offers local delivery services for Trinidad and Tobago provided by Trin-e-box for WooCommerce storefronts. You would be required to register for membership to be able to use the service.
A few notes about:
- This plugin was developed for a service provided within Trinidad and Tobago ONLY.
- You would require a customer ID, username and password which can be obtained by registering for membership with Trin-e-box services.
- The standard shipping rate for the service is a flat fee of $30.00TTD
System Requirements
- PHP >= 5.6
- PHP Soap Client Extension
- PHP cURL Extension
- Woocommerce >= 3.2.5
Usage
When an order is created the plugin will append a cost of the flat fee rate onto the current cost of the order provided that the shipping information’s country option has a value of Trinidad and Tobago and the currency is in Trinidad and Tobago Dollars. When an order is marked as “processing” the plugin sends the order’s shipping information to Trin-e-box’s system which will return a shipping ID number. A successful return will result in a shipping number being appended to your customer’s order receipt and also an “order note” added to the order which can be viewed via the administration’s mange order details section of Woocommerce.
Troubleshooting
Unable to install plugin
Be sure to meet the system’s requirements before installing the plugin. The plugin would not be activated if the store’s country/ selling country/ shipping country does not have Trinidad and Tobago as a value or the currency is not set to Trinidad and Tobago dollars.
Trin-e-box Shipping Rate not being set
Shipping rate for Trin-e-box will be applied if the currency is in Trinidad and Tobago Dollars and the country of the shipping address value is Trinidad and Tobago.
Order created but no shipping number assigned
If the order status has not be marked as “processing” no shipping number would generated. If/ When an order has been set with an order status of “processing” a shipping number would be generated and an order note would be created with the necessary shipping number and details. If an email is sent a shipping number would be appended to the email before being sent. If an order has been set when an order status of “processing” and no order note has been generated try inspecting one of the following:-
- Ensure all products applicable for shipping have a weight unit and unit dimensions set.
- Check your login credentials.
If there is still a problem, please contact support highlighting any errors and details pertinent to the order and transaction.